🔐 Privacy Policy
Last Updated: December 2025
This Privacy Policy describes how Kalaikraft (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
📋 Information We Collect
- Contact details: name, email address, phone number
- Address details: billing and shipping address
- Order details: products purchased, order value, transaction date
- Payment details: processed securely via third-party payment gateways (we do not store your full card/UPI details)
- Technical data: IP address, browser type, device information, and pages visited
🎯 How We Use Your Information
- To process and deliver your orders
- To communicate order updates, shipping details, and support
- To respond to your queries and customer service requests
- To improve our website, products, and user experience
- To send offers, updates, or newsletters (only if you opt-in)
🤝 Sharing of Information
We do not sell your personal information.
We may share your information only with:
- Courier and logistics partners – for delivering your orders
- Payment gateways – for securely processing payments
- Service providers – for analytics, email services, or website improvements, under strict confidentiality
🛡️ Data Security
We use reasonable technical and organizational measures such as SSL encryption, secure hosting, and limited access to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
🍪 Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyse traffic and usage patterns
You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
👤 Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal and operational constraints
- Opt out of marketing communications at any time
📬 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@kalaikraft.com